Email replies
Branded templates with dealership logo, footer disclaimers, vehicle context and salesperson sign-off.
AUTOCA connects enquiries, stock, AI replies, diary bookings, SMS, WhatsApp and sales metrics into one clean workspace for busy used car dealerships.
Vehicle, customer, phone number and source are attached before the team replies.
"Hi Sarah, I have checked the service history and can arrange a viewing today."
Appointment link, customer notes and reminder are kept in the same buyer record.
Sales teams can see who asked about which car, what has been promised, what needs a reply and which callbacks are due. Customers, cars, appointments and threads stay linked so the next action is always obvious.
Sales enquiries are separated from supplier mail, alerts and noise so the team starts with the conversations that matter.
Each buyer profile records notes, vehicle interests, appointments, messages and reminders in one place.
Diary booking links, callbacks and test-drive requests make the next step concrete for the customer and the salesperson.
Drafts answer the buyer's question first, then use stock data, service history, images and appointment links to move the conversation toward a viewing.
The AI works from the customer thread, the vehicle record, service history and previous notes, so replies feel helpful rather than generic.
Branded templates with dealership logo, footer disclaimers, vehicle context and salesperson sign-off.
Hot leads with phone numbers can trigger staff alerts and fast customer follow-up.
Twilio setup supports WhatsApp messages for richer conversations around cars, photos and bookings.
One place for AutoTrader, ClickDealer, website and email enquiries.
Buyer profiles, contact preferences, notes and reminders.
Test drives, callbacks and showroom appointments.
Live cars, pricing, images, service history and sales status.
Next actions for humans and AI are visible in the same flow.
Response speed, bookings, lead sources and sales outcomes.
Drafts practical replies using customer and vehicle context.
Connect email, Twilio, templates, booking links and stock feeds.
Track response times, AI-assisted replies, human takeovers, bookings, stock demand and sales outcomes. The CRM becomes a clear operating layer rather than another inbox to babysit.